You become a Premier Customer automatically once you purchase or start subscribing to one or more of our customized product kits. You may now receive up to 60% on these Premier Kits. Reach out to your nearest Zinzino Independent Partner or contact Customer Support for more help.

No. It is completely free to be a Customer in our Rewards Program. The only costs involved are for the discounted product purchases you make within the program.

You may trade your ZinoCash for free products from the entire Zinzino range, as long as they are single-item orders. When you reach the checkout, make sure to select "Next delivery to reduce your shipping costs" before you choose ZinoCash as your payment method.

Your ZinoCash is automatically credited to your personal account within 24 hours of placing and paying for an order. Your ZinoCash must cover the entire cost of the order. Example: 200 ZinoCash may be used to pay for orders that equal €200 or less. It is not possible to use your ZinoCash to make partial payments for a purchase or to cover the costs of a subscription order or Premier Kit order.

Your ZinoCash will expire if you cancel your Premier Customer subscription, or if there are more than 12 months between your orders. Your ZinoCash or ZinoCash reward levels cannot be transferred to somebody else’s account.

Your subscription also give you access to another part of our rewards program called “Zinzino4Free”. Whenever you share your experience of our products with your friends and family and they become Zinzino customers, you are qualified for getting your own products free of charge. Ask your Partner for more details or contact our Customer Support.

No, you can’t. It is not possible to use your ZinoCash to make any partial payments for a purchase, nor to cover the costs of a subscription order or Premier Kit order.

There are two BalanceTest included in your Start Kit. The results from the first one gives you a baseline measure of your current health and what nutrients your body is missing. The second BalanceTest tracks your progress, and you’ll receive this one separately after four months. The state of our health is dynamic, and it takes 120 days for the cells in our body to regenerate. This is a perfect time to check your body’s response to the nutrients and adjust your intake if you’ve made any changes to your lifestyle, diet or daily routines, all of which affect how you respond to food and nutrients. By continuously monitoring how your body responds to the supplements you’re taking, you’ll get peace of mind that you are on track with your health, and that our supplements really make a difference and help you along.